Privacy Policy
Northants Art Class
Last updated: 21 October 2026
1. Introduction
At Northants Art Class, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, enquire about our services, book an art course or workshop, attend our classes or otherwise interact with us.
We aim to handle your personal information responsibly, transparently and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Data (Use and Access) Act 2025.
This policy applies to our website:
Who is responsible for your information?
Northants Art Class is responsible for deciding how and why personal information is used in connection with its services. This means we act as the data controller.
For questions about your personal information or this policy, please contact:
Northants Art Class
For the attention of: Jemma Howard
Email: jemma@northantsartclass.co.uk
Telephone: 07581 500917
Postal correspondence:
77 Johns Road
Bugbrooke
Northamptonshire
NN7 3GD
United Kingdom
Our teaching venue is Bugbrooke Community Centre, Camp Close, Bugbrooke, NN7 3RW.
2. What personal information we collect
We collect information that is necessary to provide our services, manage bookings, communicate with customers and operate our business.
Depending on how you interact with us, this may include:
Personal and contact information
Your name
Email address
Telephone number
Postal or billing address, where required
Contact preferences
Course and booking information
Courses or workshops you enquire about or book
Your preferred class session
Attendance and booking history
Payment choices and outstanding balances
Communications relating to your booking
Information you choose to provide about your artistic experience or interests
Payment and transaction information
Products or services purchased
Amounts paid
Deposits and outstanding balances
Payment dates and transaction references
Refunds and payment status
Online payments are processed through our payment providers. We do not need to store your full payment card number or security code in our own customer records.
Enquiries and correspondence
When you contact us by email, telephone, website form or social media, we may retain the information you provide and our correspondence with you.
Website information
When you visit our website, certain technical information may be collected, such as your IP address, browser type, device information and interactions with the website, depending on the services and cookies in use.
Photographs and artwork
We may collect photographs of classroom activities, exhibitions and artwork created by our students.
Where relevant, we may also collect an artist's name, artwork title, medium, dimensions, price and other details needed to display or offer artwork for sale.
3. How we use your information
We use personal information for the following purposes:
Managing enquiries
To respond to questions about courses, workshops, availability, bookings and other services.
Processing bookings
To register students for courses and workshops, allocate available places and manage attendance.
Managing payments
To process payments, record deposits, issue payment requests, manage outstanding balances, provide receipts and administer refunds where appropriate.
Communicating with students
To send important information about booked courses, including term dates, teaching arrangements, exhibitions, course materials and relevant changes.
Providing our classes
To organise teaching, manage classroom activities and provide appropriate support to students.
Improving our services
To understand customer needs, respond to feedback and improve our courses, workshops and customer experience.
Marketing and updates
To provide information about future courses, workshops, exhibitions and other Northants Art Class activities where we have permission or another lawful basis to do so.
Student artwork and exhibitions
To organise exhibitions, display student artwork and, where appropriate, promote work through our website or social media.
The Art Edit
To manage enquiries about artwork offered for sale, communicate with interested buyers and participating artists, and assist with agreed sales arrangements.
Legal and business administration
To maintain accounting records, meet tax obligations, prevent fraud and protect our legal rights.
4. Our lawful reasons for using personal information
Under UK data protection law, we must have a valid lawful basis for using your personal information.
The basis we rely on depends on the purpose.
Contractual necessity
We use certain information to provide services you have requested or to take steps before entering into a contract.
This includes processing course bookings, arranging attendance, managing payments and communicating essential booking information.
Legal obligations
We may need to process or retain information to comply with legal responsibilities, including accounting, taxation and applicable consumer protection requirements.
Legitimate interests
We may process information where reasonably necessary for our legitimate business interests, provided these are not overridden by your rights and interests.
These interests include responding to enquiries, maintaining customer relationships, managing our operations, preventing fraud, improving our services and resolving disputes.
Where we rely on legitimate interests, we consider the impact on individuals and their reasonable expectations.
Consent
We may request your consent for particular activities, such as certain marketing communications, optional cookies or specific uses of identifiable photographs.
Where we rely on consent, you may withdraw it at any time by contacting us.
Withdrawing consent does not affect processing that was lawful before withdrawal.
Special-category information
We do not routinely request medical information or other special-category personal data.
However, you may voluntarily provide information about a disability, health condition or accessibility requirement so that we can understand whether appropriate arrangements can be made.
Where such information is processed, we will identify an appropriate lawful basis and an additional special-category condition under data protection law. Where required, we will seek your explicit consent.
We will only share this information with people who genuinely need it and will not use it for marketing.
5. Online bookings and payments
Our website allows customers to enquire about and book art courses and other services.
When you make a booking, we may collect your name, contact information, selected course or session, payment choice and transaction details.
We use this information to administer your booking and keep you informed.
Deposits and outstanding balances
Where a course offers the option to pay a deposit, we may record the amount paid, the remaining balance and its payment deadline.
We may contact you by email to confirm your deposit, remind you of an outstanding balance or provide a secure payment link.
These are service-related communications associated with your booking and are separate from promotional marketing.
Payment security
We use third-party payment providers, including Stripe, to securely process eligible online payments.
Payment providers may process information required to complete transactions, prevent fraud and meet their own legal obligations.
Their processing of payment information may also be governed by their own privacy notices.
We do not intentionally store full card details within our own website records or customer database.
6. The systems and service providers we use
We use trusted third-party services to operate our website, manage customers and provide our services.
These may include:
Hostinger
Website hosting, website forms, online store functionality and booking-related information.
Stripe
Online payment processing, payment links, transaction management and refunds.
HubSpot
Customer relationship management, contact records, course communications and payment reminders.
Make
Automation between selected business systems, helping us transfer and update booking and payment information accurately.
Mapping and directions functionality and any other Google services that we enable on our website.
We may also use email, accounting and other professional service providers where reasonably necessary to operate the business.
We only share the information necessary for the relevant purpose.
Where suppliers process information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.
Some providers may also act as independent data controllers for particular activities, such as payment processing.
We do not sell our students' or customers' personal information to third parties.
7. Marketing communications
We may occasionally contact you with information about upcoming art courses, workshops, exhibitions and other relevant Northants Art Class activities.
We will only send electronic marketing where permitted under applicable data protection and electronic marketing laws.
This may be based on your consent or, where the legal requirements are satisfied, an existing-customer marketing exception.
You can unsubscribe from promotional emails at any time by using the unsubscribe link provided or by emailing jemma@northantsartclass.co.uk.
Opting out of marketing will not prevent us from sending important communications about a course or service you have already booked, including booking confirmations and payment reminders.
We do not sell or rent contact lists for third-party marketing.
8. Student photographs, artwork and exhibitions
Photography and artwork are an important part of the Northants Art Class community.
We may photograph classes, completed artwork and exhibitions for purposes such as celebrating student achievements, sharing class updates and promoting our services.
Where a student can be identified in a photograph, we will ensure there is an appropriate lawful basis for its use. Where we rely on consent, we will explain the intended use and provide the opportunity to withdraw that consent.
We will respect reasonable requests not to be photographed or identified publicly.
Artwork may be shared on our website or social media, and students may be credited by name where appropriate permission has been obtained.
We recognise that ownership and copyright in student artwork are separate from privacy rights. We will not treat participation in a course as automatically granting permission to reproduce artwork for every commercial purpose.
The Art Edit
The Art Edit showcases selected original artwork that participating students may choose to offer for sale.
For participating artists, we may display information such as their agreed display name, artwork title, medium, dimensions and price.
We will agree the relevant display and sales arrangements with participating artists before publishing their listings.
Enquiries about artwork may be shared with the relevant artist where necessary to establish availability or arrange a potential sale.
We will not publicly disclose an artist's personal contact information without an appropriate lawful basis.
9. Cookies and website technologies
Our website may use cookies and similar technologies to support essential functions, improve performance and understand how visitors use the website.
Cookies are small files stored on your device.
Depending on the features enabled, these may include:
Essential cookies
Used for website security, remembering shopping basket information, processing orders and providing functions requested by visitors.
Analytics cookies
Used to understand website visits and improve our website, where enabled.
Marketing cookies
Used for advertising or marketing measurement, if such tools are enabled.
Third-party technologies
Features such as embedded Google Maps, payment services and social media integrations may involve cookies or other data processing by external providers.
We will provide information about the cookies and technologies actually used on our website and obtain consent where required by law.
Where non-essential cookies or similar technologies require consent, visitors will be able to make an appropriate choice before those technologies are activated.
You may also manage certain cookies through your browser settings.
10. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and regulatory obligations.
Different categories of information may be retained for different periods.
Booking and student records
We retain booking and attendance records for as long as reasonably required to administer our services, manage ongoing student relationships, resolve disputes and meet applicable legal obligations.
Financial records
We retain relevant invoices, payment information and financial records for the periods required by applicable tax and accounting legislation.
Enquiries
We retain enquiries for the period reasonably necessary to respond, follow up and maintain relevant records, unless there is a further lawful reason to retain them.
Marketing preferences
We retain marketing preferences while applicable and may retain limited unsubscribe information to ensure that we respect requests not to receive further promotional communications.
Photographs and artwork
We retain photographs and artwork records for as long as reasonably necessary for their agreed purpose, subject to applicable rights, permissions and lawful retention requirements.
When information is no longer required, we will securely delete or anonymise it, unless continued retention is required or permitted by law.
11. How we protect your information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.
These measures may include secure accounts, appropriate access controls, password protection and the use of established service providers.
We restrict access to personal information to those who need it for legitimate business purposes.
Although no electronic system can guarantee absolute security, we take our responsibility to protect your information seriously.
12. International data transfers
Some of the external services we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that the transfer is permitted under applicable UK data protection law.
This may involve transfers to countries covered by UK adequacy arrangements or the use of recognised contractual safeguards and other appropriate protections.
You can contact us if you would like further information about the safeguards relevant to your personal information.
13. Your data protection rights
Under UK data protection law, you may have the following rights, depending on the circumstances:
Right of access
You can request a copy of the personal information we hold about you.
Right to rectification
You can request that inaccurate or incomplete information be corrected.
Right to erasure
You can request deletion of your personal information where the legal requirements are met.
Right to restrict processing
You may request that we restrict the use of your information in certain circumstances.
Right to data portability
Where applicable, you may request certain information in a structured, commonly used, machine-readable format.
Right to object
You may object to certain processing based on legitimate interests.
You have an unconditional right to object to the use of your personal information for direct marketing.
Right to withdraw consent
Where processing is based on consent, you may withdraw that consent at any time.
Rights relating to automated decisions
Where applicable, you have protections in relation to certain significant decisions made solely through automated processing.
We do not currently intend to use solely automated decision-making to make significant decisions about students' eligibility to attend our classes.
To exercise your rights, please contact:
We will respond in accordance with the applicable legal requirements and timescales.
Some information may need to be retained despite a deletion request where we have a continuing legal obligation or another lawful reason.
14. Data protection complaints
If you have concerns about how Northants Art Class collects or uses your personal information, please contact us in the first instance.
Email: jemma@northantsartclass.co.uk
Please explain your concern and provide any information that may help us investigate it.
We will acknowledge data protection complaints within 30 days and investigate them without undue delay.
We will keep you informed of the outcome and explain any action taken where appropriate.
You also have the right to raise concerns with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Information Commissioner's Office
Website: www.ico.org.uk
Telephone: 0303 123 1113
You do not have to contact us before raising a concern with the ICO.
15. Children's information
Northants Art Class primarily provides art courses for adults.
We do not knowingly use children's personal information for marketing without an appropriate lawful basis.
If we offer an activity involving children, we will explain any additional information we need to collect and apply appropriate safeguards, including involving parents or guardians where required.
If you believe we have collected a child's personal information inappropriately, please contact us.
16. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technology, business operations or legal obligations.
The date at the top of the policy will indicate when it was last updated.
Where changes materially affect how we use personal information, we will provide additional information or notification where required.
17. Contact us
If you have questions about this Privacy Policy, wish to exercise your data protection rights or would like to raise a privacy concern, please contact:
Northants Art Class
For the attention of: Jemma Howard
Email: jemma@northantsartclass.co.uk
Telephone: 07581 500917
Postal address:
77 Johns Road
Bugbrooke
Northamptonshire
NN7 3GD
United Kingdom
Website: www.northantsartclass.co.uk
Northants Art Class
Friendly, tutor-led art courses and weekend workshops designed for beginners and returning painters across Northamptonshire.
Bugbrooke Community Centre, Camp Close, Bugbrooke, NN7 3RW
jemma@northantsartclass.co.uk
07581500917
Follow along for class updates, student work and behind the scenes